Cases We've Resolved

The Problem

The employer had been unresponsive for over 2 years. Multiple letters, EPFO grievances, and an RTI were filed with no response. The case was classified as high-value and stuck.

Our Approach

We traced the company's registered address, contacted the EPFO regional commissioner, and filed a formal escalation under the EPF Act. We coordinated directly with the EPFO assistant commissioner assigned to the case.

Outcome

Resolved in 45 days. Full amount of ₹84 lakh credited, zero queries raised by EPFO. Pension balance also transferred.

The Problem

The claim had been rejected 4 times by EPFO, each with a different reason. Previous consultants had tried and failed. The client had given up hope.

Our Approach

Root cause analysis identified a subtle Aadhaar name mismatch (initials expanded differently in PAN vs Aadhaar). We filed a joint declaration, corrected the KYC, and resubmitted with complete documentation.

Outcome

Root cause identified in 48 hours. Claim approved on first submission with us, in 18 days.

The Problem

Client had sent 189 emails to EPFO over 3 years from abroad. Tried multiple agents. Could not visit India. PF + pension balance completely inaccessible.

Our Approach

Handled entirely remotely. Obtained notarized documentation, coordinated with the client's NRI bank account, managed TDS calculation and deduction at source, and filed directly with EPFO on the client's behalf.

Outcome

Full PF + pension settled in 21 days. Direct NRI bank transfer. Client never visited India.

The Problem

Employer had been acquired and dissolved 10 years ago. PF account was in the pre-UAN era. Multiple UAN conflicts from different employers.

Our Approach

Traced Satyam's historical trust fund records, coordinated with the successor company's HR, resolved 3 UAN conflicts, and filed a special claim under the Exempted Establishment procedure.

Outcome

All 3 UANs merged successfully. Historical contributions verified and credited. Full amount settled.

The Problem

Three separate PF accounts from 3 different employers over 12 years. One employer's account still active with old UAN. Contributions spread across Mumbai, Bengaluru, and Delhi EPFO offices.

Our Approach

Filed inter-office transfer requests across 3 EPFO regional offices simultaneously. Merged UANs, consolidated all balances into the current active account, and processed a single withdrawal.

Outcome

3 accounts merged. Combined balance of ₹11.3L withdrawn in a single clean transaction.

The Problem

Employer had contributed PF but declared incorrect service period, reducing the pension entitlement significantly. EPS dispute under Form 10D.

Our Approach

Filed an EPS correction under Form 10D, escalated the service history discrepancy to the EPFO grievance cell, and obtained employer payroll records as evidence.

Outcome

Service period corrected. Full PF + revised pension settled. ₹1.2L additional pension entitlement recovered.